FREEAccount Manager Resume
A resume for account managers who own a book of business, with retention, net revenue retention, expansion and renewal figures leading each role.
FREEFree Customer Success Resume Template
About this template
A resume for CSMs and customer success leaders in software companies, with book size and retention in each role's first line, then onboarding, adoption, expansion and escalation work.
The sample is a CSM managing 40 mid-market accounts at a SaaS company. Replace it with your own.
Item details
Created:
Layout: Two-column
Preview: 1 page
Dimensions: A4, 8.27 × 11.69 in (210 × 297 mm)
Font: Georgia (last name), Trebuchet MS (headings and body text)
Compatible with: Microsoft Word, Google Docs, PDF (exported from Word or Docs)
Browse similar
Retention and expansion, quantified
Book size (accounts and ARR), gross and net retention, expansion revenue influenced or closed, onboarding time-to-value, product adoption metrics and NPS. Then process: playbooks, QBRs, cross-functional work with product. The Account Manager Resume is the general post-sale layout outside software; the Customer Service Resume covers support roles that feed into CS, and the Account Executive Resume the new-business side. People moving into CS from other fields can compare the Career Change Resume.
Format
One page, professional, single-column; this layout is one of the professional resume templates. The tailoring guide helps emphasise retention or expansion depending on how the role is defined.
Related resume templates
FREE
FREECustomer Service Resume
A one-page resume for call centre, support and front-line service roles, with a skills block for systems and channels and bullets that measure service quality and volume.
FREEAccount Executive Resume
A resume for closing roles, with quota, attainment, average deal size and segment stated in each role's first line, then bullets on pipeline, methodology and notable wins.
FREEProject Manager Resume
A modern one-column resume for project managers, with methodologies, tools and certifications in a compact block and each role written as a short portfolio of projects with budget, timeline and result.